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Frequently Asked Questions
1What is Banner Studio?
Banner Studio is a professional graphic-design service offering static, GIF/animated, and HTML5 banner designs along with branding, print, and digital creative solutions for agencies, brands, and marketing teams.
2What type of designs do you create?
We create:
1. Google Ads banners
2. AdRoll, AdMob & Display banners
3. Social media creatives
4. Animated GIF and HTML5 banners
5. Website headers, sliders & hero images
6. Landing page designs
7. Infographics
8) Logos
9) Brochures, flyers & print marketing materials
10) Any custom size or platform-specific designs
For a complete list of services, visit our Services page.
3What does the Subscription plans include?
All Subscription plans includes:
1. Unlimited design requests
2. Unlimited revisions
3. Unlimited brands
4. Print + digital design support
5. GIF animation + HTML5 banners
6. Logo & landing page design
7. Free stock images
8. Free source files
9. Dedicated design team
10. Dedicated project manager
11. No contract (cancel anytime)
4Are there any limits to how many designs I can request?
You can queue unlimited requests, but Banner Studio works on up to 3 active requests per day.
5What is the turnaround time?
Most designs are delivered within 24 hours. Complex work may take slightly longer.
6How do I get started after subscribing?
Please share your project details directly via email at work@bannerstudio.io or reach us on WhatsApp at +91-8500919292.
7How do I submit a design brief?
Please share your following details directly via email at work@bannerstudio.io or reach us on WhatsApp at +91-8500919292
1. Brand guidelines
2. Required sizes
3. Example references (optional)
4. Text & images you want included
5. Website URL
6. Any deadlines
8How will I receive my designs?
You’ll get the delivery through the:
1) Email notification
2) WhatsApp notification (if enabled)
9How many revisions can I request?
Revisions are unlimited until you’re satisfied.
10What if I don’t like the design?
You can request changes or ask the designer to redo the concept.
If you remain unsatisfied with valid reasons, partial refunds may be considered.
11Can I request multiple design variations?
Yes, you can request multiple versions as part of your active design queue.
12Do I get source files?
Yes. All plans includes source files.
13Who owns the designs?
You receive full commercial rights after delivery.
14How do I communicate with the design team?
You can communicate via:
1. Support Tickets
2. Email
3. WhatsApp Support
15Do I get a dedicated project manager?
Yes, All subscription plans gives you a dedicated project manager for coordination and faster communication.
16Do I need to sign a contract?
No contract. You can cancel anytime.
17What payment modes are supported?
We accept all major international credit and debit cards, as well as PayPal.
18Do you offer refunds?
We understand that sometimes things do not work out as planned. That is why we offer a 7 day money back guarantee on our Monthly Subscription plan and a 30 day money back guarantee on our 6 month and 12 month Subscription plans, giving you confidence and peace of mind when you sign up.
19Do you offer a 30 day money back guarantee?
Yes, we offer a 30 day money back guarantee on our 6 month and 12 month Subscription plans, giving you confidence and peace of mind when you sign up.
20Can I add multiple brands under one account?
Yes. Unlimited brands are allowed.
21Can multiple team members from my agency collaborate?
Logins are secure. However, agencies may share project details internally and submit requests through a single account.
22Do you support white label designs?
Yes. Designs can be delivered without Banner Studio branding.
23Can I request urgent or 24 hour delivery?
Urgent requests may be accepted based on team availability. When sending requirements, please mention any urgency. Our team will prioritise your project accordingly.
24Do you work with international clients?
Yes. Banner Studio works globally with agencies, brands, and marketers.
25Tell me more about your company?
Banner Studio, a division of (BANNER STUDIO CREATIVE WORKS PRIVATE LIMITED) is a leading graphic designing company with well experienced designers excelled in producing high quality designs. We are a leading graphic design company in India.
26Where is Banner Studio located?
Banner Studio (BANNER STUDIO CREATIVE WORKS PRIVATE LIMITED) is located in Kakinada, Andhra Pradesh, India.
27Is your company GST registered?
Yes, Banner Studio Creative Works Private Limited is GST registered in India and complies with all applicable GST regulations.
28Do you issue tax invoices?
Yes, we issue GST-compliant tax invoices for all services provided.
29Will the tax invoice include your GST number?
Yes, our GSTIN is clearly mentioned on the invoice along with all required statutory details.
30Is your GST invoice valid outside India?
Yes. We are GST registered in India and issue GST-compliant invoices. Invoices issued to clients outside India are treated as export of services/goods and are zero-rated under GST (0%). The invoice is valid for accounting purposes, and no GST compliance is required from the overseas client.
31How can we contact you for billing queries?
For any billing or invoice-related questions, you may contact us via:
1) Email: sales@bannerstudio.io
2) WhatsApp: 8500919292